Scheduling the Right Hospitality Worker at the Right Time

12 Sep, 2013 | Tags: , , , , , , , , , , , , , , ,

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As a manager of a facility that operates in the hospitality industry—such as a hotel, restaurant or meeting/convention center—you need to oversee a wide variety of workers:

  • Wait staff/servers
  • Maids and housekeepers
  • Chefs and cooks
  • Front desk staff
  • Bellhops
  • Meeting planners
  • Concierges
  • And many more

It’s not only your job to train these folks to do their jobs, but you’re also responsible for creating weekly work schedules for each and every one of them. Developing a staff schedule for one department is challenging in and of itself, but when it comes to creating 10 or more unique schedules every week, enough is enough!

If you’ve reached the breaking point with traditional paper-and-pencil scheduling, and you’re ready for something new, What Time Do I Work has the perfect solution—one that will save you time, money, and frustration, while also keeping your workers on track.

The idea is to create all your work schedules online with easy-to-use web-based software. This way, you can store all your employees’ names, departments, skillsets, emails, phone numbers, preferred shifts, and requested time off in one online location. No more searching for preferred shifts. No more lost time-off requests and no more misplaced contact information.

Using the What Time Do I Work online scheduling solution is proven to:

  • Lower employee turnover – Provide employees with the shifts they prefer, while also reducing scheduling conflicts.
  • Cut costs – Create work schedules in less time than when using traditional paper-and-pencil methods; for many clients, our advanced yet easy-to-use web scheduling software reduces the time required to create a weekly staff schedule by as much as 75%. You can also use the software to easily monitor (and reduce) overtime shifts, and automatically track labor expenses.
  • Improve employee relationships – Manage requests for time off and preferred shifts. And because all work schedules are delivered directly to your staff’s email or cell phone—as well as stored in the cloud—they are available 24×7. Employees will always know when they are scheduled to work.
  • Manage on-the-floor staff – Avoid having too many or too few workers on the floor, helping create a better experience for both your clients and your employees.

To discover for yourself just how much time and money you can save by using our online scheduling software, you can test drive it for free. There’s no obligation, and no credit card is required to sign up.  For complete information on our online scheduling software, please visit https://www.whattimedoiwork.com/features/.


Back-to-School Scheduling—Making the Adjustments

05 Sep, 2013 | Tags: , , , , , , , , , , , , , , , , ,

As we are now in September, students have one thing on their minds—going back to school. That means shopping for new clothes, book bags, notebooks, pens, pencils, and all manner of “school stuff.”
For personnel managers at educational facilities—elementary schools, vocational high schools, private high schools, colleges and universities—going back to school means something a little different. It means creating work schedules that accommodate fluctuating employee availability:

  • Faculty and instructional personnel
  • Aids and in-classroom assistants
  • Executives, administrators, and managers
  • Secretaries and clerks
  • Technicians and para-professionals
  • IT administrators
  • Service and maintenance personnel
  • Food services
  • And many more

Your employees have busy lives outside of your school’s walls. They want to attend their children’s soccer games, ballet classes, and piano lessons. They need to take their kids to doctors and dentists. With so many employees and so many extra-curricular demands, it’s a constant battle to keep track of the requests for time off and preferred classes or shifts. Emails help, but not everyone follows that rule. You still receive some ad-hoc requests that all too often get lost or forgotten.
Rather than spend one more school year struggling with work scheduling, maybe the time is right to try a new solution that replaces traditional paper schedules with web-based online scheduling.
What Time Do I Work offers a comprehensive yet easy-to-use online scheduling solution that provides point-and-click simplicity. By storing all your employee’s names, emails, phone numbers, preferred shifts, and requested time off in one online location, we enable you to create a new schedule by simply moving time slots to the appropriate names on your schedule template. And if you happen to select a name for a time slot that the employee requested off, the software alerts you to the mistake immediately. To correct the error, you simply move the time slot to a different name. It’s just that easy to create a schedule.
When a schedule is completed to your satisfaction, click Send, and the schedule is automatically posted to the cloud and sent to all your employees via email or text. And because all employee information and schedules are stored in the cloud, they remain:

  • Available 24×7 to you and your workers
  • Protected against loss
  • Well organized
  • Updatable at any time, i.e., you can use an existing schedule to create a new one quickly and easily

For many clients, our advanced yet easy-to-use web scheduling software reduces the time required to create a weekly schedule by as much as 75%.
To discover for yourself just how much time and money you can save by using our web scheduling software, you can test drive it for free. There’s no obligation, and no credit card is required to sign up.

For complete information on our web scheduling software, please visit https://www.whattimedoiwork.com/features/.


Getting Over on Over Pours

29 Aug, 2013 | Tags: , , , , , , , , , , , , , , ,

Getting Over on the Over Pours

Getting Over on the Over Pours

Patrons go to your bar to get away from their day-to-day life and be entertained in a number of ways:

  • Enjoying their favorite beverage
  • Chatting with friends and coworkers
  • Playing bar games

And if you’re lucky, you have one or more entertaining bartenders who do more than just pour drinks. They apply style and flair as they turn alcohol and mixers into works of drinkable art. This type of bartender is trained to:

  • Flip glasses behind the back
  • Flip bottles into the air
  • Nest bottles in mixing tins
  • Pour really high—which can also mean pour really long

And here we have the problem. The Long Pour. It’s fun for patrons to watch, and it keeps the crowds coming back for more. But it also costs you money. One long pour every night is nothing to worry about. But if certain bartenders pour long every time they perform crowd-pleasing stunts, then you’ve got a problem.

Eye in the Sky cameras can help resolve the problem to a certain degree, but there’s another way that’s much more effective—using scheduling software.

For example, let’s say that last Saturday night, your bar was packed with happy patrons—eating, drinking, hanging out with friends until you closed the doors at 2 a.m. You expected profits to be high because of the excellent volume of business. But when you figured out your pour costs, you found them to be unexpectedly high. The cost overrun was undoubtedly due to staff members’ long pours, but you had four bartenders on duty that night, so there’s no way to know who was doing what.

Here’s where scheduling software can help—by enabling you to look back at scheduling history. Simply enter the dates when you had high pour costs, map those dates to the employees who worked those nights, and see if any trends exist. If you find that John Doe is behind the bar every time you have high pour costs, then you know where the problem lies.

We know that running a bar is your expertise, and that using scheduling software might feel a bit out of your comfort zone. But when you choose What Time Do I Work online scheduling software, you’ll be amazed at how easy it is to not only create weekly staff schedules, but also compare costs with workers on the floor, as well as control overtime hours.

We offer a comprehensive yet easy-to-use online scheduling solution that provides point-and-click simplicity. By storing all your employee’s names, emails, phone numbers, preferred shifts, and requested time off in one online location, we enable you to create a new schedule by simply moving time slots to the appropriate names on your schedule template. And if you happen to select a name for a time slot that the employee requested off, the software alerts you to the mistake immediately. To correct the error, you simply move the time slot to a different name. It’s just that easy to create a schedule—and it’s equally as easy to create a map of pour costs to on-floor bartenders.

To discover for yourself just how much time and money you can save by using our web scheduling software, you can test drive it for free. There’s no obligation, and no credit card is required to sign up.  For complete information on our web scheduling software, please visit https://www.whattimedoiwork.com/features/.


Seasonal Scheduling Headaches

22 Aug, 2013 | Tags: , , , , , , , , , , , , , , , ,

Eliminate Scheduling Headaches with WhatTimeDoIWork.com

Eliminate Scheduling Headaches with WhatTimeDoIWork.com

Each season offers its own kind of fun. In the springtime, everyone gets spring fever and can’t focus on anything but getting outside after months of cabin fever. Summertime is great for lots of things—swimming, traveling, spending time with the kids. In the fall, kids go back to school and we look forward to apple picking and pumpkin pies. And with winter comes the holiday season with too much eating, drinking, and general festivities.

But no matter what the season, you face the same challenge—scheduling your employees’ time off. Even when three of your best waitresses and two hostesses want the same week off to participate in their favorite activities, you have to come up with a workable schedule that won’t compromise your business.

And let’s not forget the way your employees request time off for spring break, summer vacation, Thanksgiving dinner or Christmas shopping—a quick “Oh, by the way, I really need to take vacation next week” called across the kitchen, or dates scribbled on the back of a meal check and pinned to your office door, or a message left on your voicemail. While all these fast-and-easy methods are great for your staff, they make life difficult for you because you have to remember everything from everyone, and then deal with it.

If you’re looking for a sure-fire cure for these seasonal scheduling headaches, why don’t you try a system for online restaurant employee scheduling? When you move from paper schedules to online schedules, you’ll save lots of time, energy, and frustration not just once, but every time you create a schedule.

Here’s how it works. First of all, employee information is stored in the cloud, where it’s available 24×7. You can store names, phone numbers, email addresses, shift preferences, vacation requests—anything you need to know about your staff. And you can update it or add to it whenever you want. Even better, your staff can also see the names, phone numbers, and email addresses for everyone else. So if someone scheduled to work is sick or has an emergency, they can find their own replacement rather than put the burden on you.

Second, online scheduling software is fast, easy and accurate. The software is simple to use and allows you to simply point & click an employee name into a time slot. If that employee has already requested vacation on that day, the online scheduling system alerts you to the mistake immediately so that you can schedule someone else.

And finally, you can post new schedules and schedule changes in the cloud, and automatically deliver them to your staff’s phone or email in seconds. Everyone knows when they have to work—no questions, no excuses, no worries.

The bottom line—online workforce scheduling eliminates schedule conflicts, saves lots of time and frustration, keeps everyone on the same scheduling page, and best of all, cures you from seasonal scheduling headaches.

If you’re ready to learn more about the benefits of online staff scheduling, visit What Time Do I Work today and test drive the free trial software.


Online Restaurant Scheduling Software Saves A Life …Literally!

27 Jun, 2013 | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

16992969-professional-burglar-in-black-mask-opened-a-small-safe-holding-hand-gun-and-aimingHundreds of thousands of robberies occur each year, and many of the criminals who commit these crimes target restaurants late at night. A lone manager with maybe a few employees at best, lots of cash, and the darkness of night to slip away into is an alluring temptation for these perpetrators. They enter the building after it’s closed to the public, hold any remaining people at gun point and demand all the cash and valuables that they can forcefully take.

Sometimes they leave without a shot fired, but other times the victims unfortunately turn out to be casualties. whether from being locked in an industrial refrigerator overnight so the criminals can get away unabated, or from violent assaults — through force or weaponry. Either way, it’s no secret to any restaurant manager that working late at night, alone in their business, can be a dangerous situation.

To my surprise, we were recently contacted by one of our clients, wanting to thank us for saving his life. Saving his life — seriously? I’ve always been very happy and proud to know that our online restaurant scheduling software makes our clients’ lives easier, but I never thought it would actually save a life!

He explained that he’s always had to stay at his restaurant all alone until quite late at night to complete the weekly work schedule. He had apparently done this for most of his career — until he signed up for our online restaurant scheduling software.

Two masked intruders, armed with shot guns, recently robbed his restaurant. When he and his owners later looked at the security cameras, they saw the two men violently breaking through doors and smashing everything in sight. At one point, when they were near his office, it appeared that the robbers heard a noise.

One of the men turned quickly and fired a shot.

“I normally would have been there alone, working on my schedule at the time of the robbery. I had only left moments earlier to work on it from home instead,” he told us, with growing emotion in his voice. “Instead of being the victim of a violent crime, I was home with my family because of your software.” At that point his appreciation and thankfulness poured out.

Online restaurant scheduling software not only allows you to create your schedules more efficiently from anywhere you please, but it also changes your life in ways you can’t even imagine.

Sign up for online restaurant scheduling software from www.whattimedoiwork.com today and enjoy the convenience of scheduling whenever and wherever you please. Cause it just might save your life someday!