History of Bars and Fun Alcohol Trivia

12 Mar, 2014 | Tags: alcohol trivia, bar scheduling software, Employee Schedule, Employee schedule calendar, Employee Schedules, Employee Scheduling, employee scheduling programs, Employee Scheduling Software, employeee schedule template, history of bars, online employee scheduling software, online s, restaurant schedules, Staff Scheduling, Staff Scheduling Software, workforce schedule

Alcohol/bars have been a part of human civilization as far back as ancient Babylon, with records of high priced watered down beer like beverages served in alehouses. Originally alcohol, specifically wine, was primarily used as a medicinal agent, but has expanded overtime. In the United States, over the past century, alcohol has gone from an illegal enterprise during Prohibition to one of the most glamorous and profitable businesses today.

We can trace the traditional concepts of bars back to ancient Greece and Rome. Throughout cities and the countryside, taverns began serving alcoholic beverages with food to travelers. As time passed and more people gathered there, these taverns began to expand their businesses to include gaming as well as other entertainment. However, with the fall of the Roman Empire, the number of these taverns began to decrease and only offer food, lodging and stables for travelers.

In Saxon times, “public houses” came into existence in England, and became popular gathering places for business and personal meetings. When New Englanders began moving to the New World, “public houses” were such a large part of everyday life, that in many new colonies the town began building these (called taverns) before churches. In many towns, as far back as the 1650s it was illegal to not have a tavern offering a place for food, drink and lodging. Taverns are very integral in the fabric of this country, and it is said that the spirit of revolution that freed the new world from England’s rule was sparked in taverns.

By the 1800s, the purpose of taverns transformed into what we now call hotels, and at the same time many “saloons” appeared on every street corner. With such high numbers of “saloons” the profitability of these businesses saw a sharp decline. So to increase profits, illegal activities began being offered to patrons. By World War I Americans were so upset about the activities happening in saloons (and from intoxicated townsfolk), that the 18^th Amendment was passed. The 18^th Amendment made the manufacturing, sale and transportation/importation of alcohol illegal. However this was hard to enforce, as “speakeasies” and moonshining gained popularity. So after only 14 years this amendment was appealed and replaced by the 21^st Amendment in 1933, making alcohol legal again, but it brought a heavy list of stiff taxes and regulations that we still use to this day.

Alcohol Fun Facts:

Alcoholic beverages have been produced for over 12,000 years
Distillation was developed during the Middle Ages and alcohol was called “Agua Vitae” meaning the water of life- in fact it was required at all Treaty Signings at the time and it was also served with breakfast.
In the 1800’s beauticians used alcohol for beauty enhancers: Rum was used to clean hair and thought to improve the health of hair and Brandy was used to strengthen the roots of hair.
The origins of “Toasting” at special occasions began with the Ancient Romans who would place toasted bread in wine to wish good luck
Early beer recipes included some or all of the following: poppy seeds, mushrooms, aromatics, honey, sugar, bay leaves, butter and bread crumbs
In Colonial New England it was common practice to put barrels of cider outside during the cold months, once they removed all the frozen ice the cider had a much higher alcohol content
The United States has the highest minimum drinking age in the world
Alcohol is also considered to be a flavor enhancer (the highest proof alcohol is still used in medicine today) – the alcohol beverage alone contains no cholesterol
One of every five glasses of wine consumed in the world is Sake
Some Restaurants provide free non-alcoholic beverages to Designated Drivers

What Time Do I Work.com is an online scheduling software designed with benefits for many industries, including the bar and nightclub industries. As a bar scheduling software, the program offers automatic alerts for scheduling conflicts or overtime shifts, reducing the amount of time spent scheduling each week. Additional benefits include one-click scheduling communications to your entire staff and real-time labor cost calculations. What Time Do I Work.com software also manages your employee availability and time-off requests by storing the information for review and automatically populating approved requests into the schedule. Sign up today and try it out for the next 30 days FREE!

The History of Scheduling & 5 Scheduling Myths Busted

10 Mar, 2014 | Tags: bar scheduling software, Employee Schedule, Employee schedule calendar, employee schedule template, Employee Scheduling, employee scheduling programs, Employee Scheduling Software, hospital scheduling software, hotel scheduling software, online employee scheduling software, restaurant schedules, Restaurant scheduling s oftware, Staff Scheduling, Staff Scheduling Software, workforce schedule

Scheduling began its origins in ancient times when shift work made its first appearance with the need for kingdoms and military watchmen to stand vigilant 24 hours a day. Over time shift working began to growthrough different industries, and in the late 1800s starting with the invention of the light bulb and expansion of electricity, it was now possible to have employees working even through the darkest nights.

With the rising costs of fixed assets and the increased time required to start up machinery, it became more financially sound for certain industries, such as steel mills, iron foundries and textile mills, to have non-stop production. At this time the first traditional models of workforce scheduling appeared, splitting up workers into rotating day and night shift groups. The first schedules were very simple and consisted of working 12 hour shifts with half the staff scheduled to work at night, and the remaining staff scheduled to work during the day. This workforce scheduling would continue for 13 straight days per employee with 1 day off before being scheduled for the opposite shift; however this resulted in a high level of work related accidents and injuries.

In 1866 the first industry unions began pressuring businesses and the government to limit the number of work hours to 8 per day, however at this time the idea was met with a tremendous amount of resistance. It wasn’t until 1933 that congress passed their first labor act, “National Industrial Recovery Act” detailing minimum wage, maximum work hours and collective bargaining. This act was later repealed and replaced with the “Wagner Act” that went much further by also defining rules and regulations for part-time workers and overtime requirements.

In the 1960s 12 hour shifts again became popular to employees looking to complete their work during fewer days, increasing time with family and friends. This continues today, but has become more complicated with employers offering different lengths of shifts, and then scheduling their workforce to overlap for portions of the shifts. Due to this paradigm shift, scheduling software like What Time Do I Work.com has become a required tool to ensure that businesses of all industries are adequately staffed, while taking less time to create the schedule. This is the future of scheduling!

Myths of Scheduling Software:

Employee scheduling software is expensive

What Time Do I Work.com is affordably priced and offers special pricing based on company size. On average users spend about 75% less time creating and dealing with their weekly schedules, and end up saving themselves and their employees many wasted hours each week.. What Time Do I Work.com employee scheduling software saves time throughout all aspects of scheduling, with unique features such as our automatic conflict alerts and approved time-off requests that are auto populated on schedule.

Employee scheduling programs are hard to use

Employee scheduling itself can be difficult, but What Time Do I Work.com has specifically designed the software for ease of use. Additionally once you sign up (and anytime you need assistance) there is a wizard to walk you through the features, and to help you add all your information into the program. With our import wizard you can upload all your employee information right to the program, instead of entering the information manually. So set up is a breeze too!

Scheduling software is used by large companies

What Time Do I Work.com scheduling software was designed for all companies, no matter if you have 5 or 500 employees. If you have to create a weekly schedule, then you need scheduling software. Our system has many features that benefit companies of all sizes. The program allows your employees to enter their time off and availability requests directly through the software. This means you no longer need to remember everyone’s requests, they’re saved in the system for you to approve and they are auto populated on the schedule. Once the schedule is created it’s posted online where all employees have access to view it, eliminating countless phone calls asking “What Time Do I Work?”

Scheduling programs require constant and time intensive updates

What Time Do I Work.com provides employee scheduling online supported with secure logins. There are no downloads required, so you can access and create schedules from wherever you are in the world. Also our enhancements to the program are seamlessly added without any disruption of service.

Online employee scheduling programs require long term contracts

What Time Do I Work.com offers monthly pay-as-you-go billing; there are no contracts and no hassles. We‘re so confident that you will love our software that we’re offering the first 30 days free!

How to increase Employee Productivity in the Service Industry: Leave the Past Behind and Move into the Future!

21 Feb, 2014 | Tags: bar scheduling software, Employee Schedule, Employee schedule calendar, employee schedule templatee, Employee Schedules, Employee Scheduling, employee scheduling programs, Employee Scheduling Software, hospital scheduling software, hotel scheduling software, Increase profits, medical staff scheduling, online employee scheduling software, restaurant schedules, restaurant staff scheduling, Staff Productivity, Staff Scheduling, Staff Scheduling Software, workforce schedule

In almost every industry, except for the service industries, when it comes down to efficiency companies are looking to produce more products/solutions in less time with fewer employees and in turn increase profits. In the service industries this is unrealistic and will ultimately provide a lower level of service and affect the customer experience. For those of us in the service industries, the real productivity challenge is to provide quality with quantity. If you can maximize efficiency of your staff to help the highest number of customers without sacrificing customer satisfaction you will be successful.

There are many steps you can take as an owner or manager to help improve the efficiency of your employees and there are a number of factors to consider, such as:

Training of employees and setting them up for success (including policies and procedures)
Modernization of technology (electronic medical records programs, hotel registration systems, restaurant and bar POS systems, kitchen order printers, scheduling software, etc.)
Monitoring employee performance and skills to accurately schedule your employees to the positions

There are also little improvements to the work environment that can easily make staff more efficient with very little additional effort from your employees. First look at your floor plan, are employees taking too many steps to accomplish their tasks? In a bar or restaurant you want to look at the layout of the back of the bar- each bartender should be able to reach everything they need to help your customers from their service station. If you cut down the amount of walking your bartenders must take, you can easily increase the number of customers they can serve. You can easily set up stations that will handle orders on the floor and leave the bartenders better able to assist customers at the bar.

An important piece to the puzzle starts with prep before work beginnings. Before customers start coming through your door or at the start of every shift stations should be checked to ensure they are fully stocked and prepared with the tools they need to complete their jobs. With What Time Do I Work.com scheduling software you can assign these tasks to individual employees during their shifts. In fact, you can schedule your employees to different stations/jobs throughout their shift through the program.

What Time Do I Work.com online scheduling software goes beyond straight scheduling and includes many feature to help you improve the performance of your business/employees and increase profits. With schedules created and posted on the cloud, employees are able to view the current schedules, swap shifts with employees and enter their time off request right through the program. With this comes the elimination of all the daily calls from employees with questions and requests about scheduling, giving you and your staff more time to devote to the customers.

There are numerous other benefits from What Time Do I Work.com and we are so confident that you will love our software; we are offering you a 30 day free trial. After you sign up there is a help wizard that will help you get running as easily as possible. Try us out today.

Little Changes that will make a BIG Difference with Customer Service

17 Feb, 2014 | Tags: bar scheduling software, customer experience, customer service, Employee Schedule, Employee schedule calendar, employee schedule template, Employee Schedules, Employee Scheduling, employee scheduling programs, Employee Scheduling Software, hospital scheduling software, hotel scheduling software, Medical Scheduling, Medical Scheduling Software, online employee scheduling software, Online Restaurant Scheduling Software, online staff scheduling, restaurant schedules, restaurant scheduling software, restaurant staff scheduling, Shift Scheduling, Staff Scheduling, Staff Scheduling Software, Whattimedoiwork.com, Workforce Scheduling

In the food service, bar and nightclub industries you are selling more than just food and drinks to your patrons. While quality food and drinks are important, there are probably many other similar restaurants, bars or nightclubs in your area that offer similar selections. What you are truly selling is a solution to a problem and what distinguishes you from your competitors is the customer experience you provide. We have searched far and wide to provide you with the best advice for improving customer experiences.

The first place to start is to challenge your staff to provide more than expected for every customer during their scheduled shifts. Servers should ensure that customers’ drinks never get below 1/3 full, offer extra bread for extended waits, and remember to always maintain eye contact and be personable when taking orders and interacting with customers.

You can really go above and beyond if you’re near a theater, sports area, etc., by asking your customers if they are in a rush and try to accommodate their limited time needs. Help your customers during the ordering process by pointing out deals on items that they are ordering. You can offer additional perks for your customers, such as tasting different foods and wines before ordering. You might make a little less on this sale, but they will be sure to return. And if you have an unhappy customer, thank them for their honestly (they told you instead of someone else) and look for a simple way to rectify the situation.

Improving the customer experience does not rely solely on your staff. As a manager/owner there are ways you need to train and prepare your staff for success. Train your servers on how to handle different customers (large groups, first time visitors, families) so that they can provide a superior level of service to every customer. Another great tip is to fully train your staff on your menu, ensuring they can answer any questions. Ensure that you fully train your entire staff on your policies and procedures, as well as when to escalate situations to the manager.

Here are some of the items that each of your servers should know off the top of their head:

What foods are spicy
Ingredients in each dish
Items for special dietary requirements
Tasted all items including specials

The final crucial piece of the puzzle is all about scheduling. There is a tight line to walk to ensure that you have adequate staffing for all shifts (over- and under- staffing not only impacts your bottom line, but can seriously impact the customer experience). What Time Do I Work.com has reports and features that can help you determine the ideal coverage for each of your scheduled shifts. Check back here in our next edition to learn more about how What Time Do I Work.com helps to determine your staff requirements for each shift. Can’t wait? Click Here to try it out for yourself for 30 days in our no obligation free trial.

Why should you pick WhatTimeDoIWork.com Online Employee Scheduling Software? Part 2: Benefits for Management

12 Feb, 2014 | Tags: bar scheduling software, best scheduling software, Employee Schedule, Employee schedule calendar, employee schedule template, Employee Schedules, Employee Scheduling, employee scheduling programs, Employee Scheduling Software, hospital scheduling software, hotel scheduling software, Medical Scheduling Software, online employee scheduling software, Online Restaurant Scheduling Software, restaurant schedules, restaurant scheduling software, restaurant staff scheduling, Staff Scheduling, Staff Scheduling Software, What Time do I Work, Whattimedoiwork.com, Workforce Scheduling

In this edition of the three-part series, we will review the features and benefits for managers and schedulers. There are many different features that are only available through online scheduling software, which will help save you and your employees countless hours. What Time Do I Work.com has taken these benefits and expanded upon them with their unique offerings for posting, reporting, and communicating schedules by allowing you to customize the program to fit your business needs with the following features:

Shifts
Standard Hours vs Overtime Hours
Pay Scale
Access to employee information
Individual Employee availability
Preferred methods of communication

With all of this customized information built into the program, our software goes from a simple scheduling calendar template, to an advanced strategic business planning program. First, you can access What Time Do I Work.com from anywhere with any computer through a secure login, to allow you to create schedules when and where it is convenient for you. When a scheduler starts creating an upcoming schedule they have many advantages; the What Time Do I Work.com system automatically populates the schedule with employee time off requests in the applicable shifts, and will automatically alert you of any conflicts and overtime hours accrued. In fact, our system allows your employees to enter their own time-off requests, so that they are available for review all in one place for all employees. There is also the added benefit that the program records the time a request is entered so that the scheduler can fairly grant time off requests.

We also have reporting and communication features that help improve your business, reason enough to validate the affordable price of our program! Our reporting offering includes calculating labor costs as you create the schedule, requirements for adequate shift coverage and employee performance reporting.

Once the perfect conflict free schedule has been completed and posted online, with a single click of a button you can send out communications to your entire staff, whether there are 5 or 500 employees, as well as remind them of their upcoming shifts. If you have an employee call out of a shift, the program also allows you to simultaneously contact all employees that are not working to assist you in finding coverage immediately.

With What Time Do I Work.com online employee scheduling you can kiss late nights and weekends spent at your computer trying to create or recreate schedules goodbye, the endless scheduling calls will decrease dramatically, and wasted money on overtime hours and upset employees when they are scheduled for the wrong shift will be a thing of the past.

Join us for the finale of this series where we will review the benefits to your employees that will improve your turnover rate and help to create a happier work environment.